FAQs
Answers to Common Questions
Can't find an answer - please contact us. Our patient care associates are ready to help!1. Joint and Bone product Questions
What are the exact amounts of each ingredient in Joint and Bone Health?
You can find our ingredient label on our homepage under “view supplement facts” section.
What is the difference between Turmeric and Curcumin?
Curcumin is the active substance (flavinoid) that comes from the spice Turmeric, a plant of the ginger family.
Does Joint and Bone contain wheat or gluten?
There is no wheat or gluten in Joint and Bone.
Does Joint and bone contain soy?
Joint and Bone does contains trace amounts of soy, as the Vitamin E in our Omega-3 capsule is derived from soy.
Is this a vegan-friendly product?
The dry capsules are botanical, and contain no animal products, so they should fit anybody’s definition of vegan. On the other hand, the Omega-3 acids are extracted from fish oil and placed inside a soft gel made of beef gelatin, which would disqualify the supplements from vegan diets.
Are joint and bone ingredients grown with pesticides?
These are not organically grown herbs, so there is a possibility of pesticides/herbicides, but this doesn’t mean that any were used. The herbs may technically be organic but the supplier may not have decided to go through the costly process of obtaining true organic certification.
Who came up with the formula for joint and bone?
Our internal team of medical doctors worked directly with a licensed pharmacist to create a custom blend of ingredients to give patients the best chance to maintain healthy joints.
What is QC Kinetix®?
QC Kinetix® is a national chain of regenerative medicine clinics. This medical concept started in 2017 in Charleston, SC and has exploded to over 150 operating locations. You can find locations in major markets like Miami, Dallas, Denver, Chicago, Houston, Nashville, Denver, Phoenix, Charlotte, Boston, Philadelphia, Atlanta and many others. The mission at QC Kinetix® is to give patients an alternative solution to pain reduction. A solution that helps regain your quality of life without the USE of pain meds, surgery, or steroids. QC Kinetix® has successfully treated 1000s of patients over the years using a unique, natural biologics treatment protocol. Read more about our clinics at qckinetix.com and schedule your FREE consultation today.
This supplement is an extension of our efforts to give patients alternatives to the traditional route. This supplement works great by itself but even better when taken in conjunction with a QC Kinetix® plan of care.
Why the name QC Kinetix®?
The three founders, a Medical Doctor, Physician Assistant, and Business Professional, are from Charlotte, NC. Charlotte is often referred to as “the Queen City.” This is where the QC comes from. Kinetix is a play on kinetic energy which simply means in motion. We are working to get you back in motion.
2. Shipping & Return Questions
What is your method of shipping?
We ship our packages via UPS or USPS, to all deliverable addresses within the United States, including Post Office Boxes. We have a full service distribution team that will get your order to you as soon as possible.
Do you ship to other countries?
We are unable to ship outside the United States at this time.
What is your return/refund policy?
Click to view our Refund Policy.
3. Ordering & Membership Questions
How can I order Joint and Bone?
You can order online at our website. Joint and Bone is also available in many local QC Kinetix® clinic locations.
What do I do if I need to change my card, order more product, or cancel my subscription?
Call 888-212-7440 and our team of customer service specialists will assist you.
Patients that are looking to attack joint pain from all angles will utilize our oral joint and bone supplement, our soreness cream, and schedule a free consultation to discuss treatment plan options in one of our clinics. Our natural biologics protocols may help repair and restore damaged tissue. Our joint and bone supplement gives your body additional nutritional support to help you maintain healthy joints. Lastly, our soreness cream will help those daily aches and pains that arise as you work to address the root cause of your pain. Combining all of these options really gives you the best chance to regain your quality of life without the use of surgery, pain meds, and steroids!